Legal

SMS Terms & Conditions

Effective date: 9/3/26

By opting in to receive text messages from Scarlett, Inc., you agree to these SMS Terms & Conditions.

Program description

Scarlett, Inc. sends text messages for service and appointment updates, customer service inquiries, and open house registrations and events. Service messages include appointment confirmations, technician arrival windows, job completion notices, and invoice notifications. You may reply to ask questions about an open service request.

Opt-in

You may opt in to text messages from Scarlett, Inc. in either of two ways: verbally, when you contact us by phone or in person to request service and provide your mobile number after being told that we will send text updates about that request; or by entering your mobile number on our text updates page and clicking Turn on text updates. Consent is not a condition of purchase or service.

Message frequency

Message frequency varies depending on your customer service inquiry, registration activity, and event updates.

Message and data rates

Message and data rates may apply depending on your mobile carrier and service plan.

Carrier liability

Mobile carriers are not liable for delayed or undelivered messages.

Opt-out

You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you will no longer receive SMS messages from this program unless you opt in again.

Help

For assistance, reply HELP to any message or contact Scarlett, Inc. at:

Privacy policy

Your participation in Scarlett’s SMS program is also subject to our SMS Privacy Policy.

Changes to these terms

Scarlett, Inc. may update these SMS Terms & Conditions at any time. Any updates will be posted on this page with a revised effective date.

Contact information

Scarlett, Inc.
4355 Airwest Dr. SE, Grand Rapids, MI 49512
616-871-9889
sales@scarlettinc.com

SMS Terms & Conditions | Scarlett Inc.