SMS Privacy Policy

Scarlett, Inc. SMS Privacy Policy

Effective Date: 3/2/26

Scarlett, Inc. (“Scarlett,” “we,” “our,” or “us”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from Scarlett, Inc. related to customer service inquiries and open house registrations and events.

Information We Collect

When you opt in to receive SMS messages from Scarlett, Inc., we may collect:

  • Your name

  • Your mobile phone number

  • Your company name

  • Information you provide in your inquiry, registration, or form submission

  • Your messaging preferences and interaction history, including opt-in, HELP, and STOP requests

How We Use Your Information

We use this information to:

  • Respond to customer service inquiries

  • Send follow-up communications related to your inquiry

  • Send open house registration confirmations

  • Send reminders about open house events

  • Send event-related updates and logistical information

  • Maintain records of opt-in and opt-out activity

  • Support and improve our SMS communications

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platform providers, or service providers that support the delivery of our text messaging program and only to the extent necessary to provide those services.

Message Frequency

Message frequency varies depending on your customer service inquiry, registration activity, and event updates.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After you opt out, you will no longer receive SMS messages from this program unless you opt in again.

Help

For help, reply HELP to any text message or contact us using the information below.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information you provide through our SMS program.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

Scarlett, Inc.
4355 Airwest Dr. SE
Grand Rapids, MI 49512
Phone: 616-871-9889
Email: sales@scarlettinc.com